WC&P International
 
Home  |  Archive  |  Links  |  Media Kit  |  About WCP  |  Contact WCP  |  Glossary  |  Videos

SUBSCRIBE  |  BUYER'S GUIDE  |  CALENDAR  |  PRODUCT TRADE SHOW  |  HISTORY PROJECT  |  CLASSIFIEDS

Current IssueApril 24, 2014
Registered users login here to see extended content.
 
November 2004: Volume 46, Number 11

Call Center Workflow Software
by Bryan Trilli

Do you have a layer of Post-it® notes as a decorative border around your computer screen? Do you record your phone calls on a notepad? Are your collections calls initiated and tracked with paper reports? Are your sales leads tracked with spreadsheets or paper slips?...

Click here to view additional information: 1104 Tech Talk.pdf

To view in PDF format, you will need the FREE Adobe Acrobat Reader.

 
For earlier columns in this category, click on the link below or hit the 'List All' button.
Navigating the Waters—Major Players with Their Major Websites Don’t Have to Be a Major Pain
Emptying the Website Idea Folder -- A Smattering of Sites for Summer
Toeing the Company Line on the Net -- Keeping Up with the Water Joneses
Startups Still Wet Behind the Ears -- Industry Beginners Find Friends on the Web
Cutting Salt from Your Website Diet -- Where Desalination Rules on the Internet
Clicking the Mouse on Advertising Ideas -- Sites to Help Promote Dealers’ Businesses
Drilling the Importance of Groundwater Home -- Setting Our Sites High As We Go Underground
Step Up to the Table--A Cornucopia of Water Sites To Be Thankful For
Thirsting for World Domination-- Riding the Tide in Bottled Water
Around the World in Three Sites: Sharing the Gift of Water
Managing Technology Costs
Web Surfing to Combat the Dog Days of Summer